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Frequently Asked Questions

Why was I charged tax?

Last Updated: Aug 29, 2016 12:06PM CDT
In accordance with the law, we are required to charge tax if our company has sufficient physical presence in the state where your order is being shipped. This is known as "Nexus".

Nexus is the determining factor of whether an out-of-state business selling products into a state is liable for collecting sales or use tax on sales into the state. 

Nexus is created when a company maintains a temporary or permanent presence of people (employees, service people or independent sales/service agents) or property (inventory, offices, warehouses).  If you were charged sales tax on your order, it is because we have Nexus in your state.

Please contact us if you are tax exempt. Tax will be charged on your order unless a tax exempt letter is provided.


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