1-2-3 Magic delivers 100% satisfaction—guaranteed.
If you are not satisfied with your purchase for any reason, please notify us within 30 days of receipt. You may return items for a refund or exchange.
To facilitate the process, click this link to complete a Return and Exchange Form. For proper handling of your return, include it with your item(s).
Package your items securely and ship it to our return address as stated on the form. Tracking and / or insurance is not required, however we are not responsible for lost and / or damaged returns.
Return shipping costs are not covered or compensated unless we committed an error with the order.
- Due to the digital delivery of our digital content. any apps, audiobooks, and ebooks cannot be returned or refunded
- Items that are returned must be in the original condition as received
- Refunds / credits will be applied to your original method of payment
- Original and return shipping charges are non-refundable unless there was am error with the order (damaged or incorrect)
- Allow 2 - 3 weeks for the entire refund process to be complete (time in transit, receipt by warehouse, notification of return)
If you need to place an exchange order quickly, contact us for immediate assistance.
Note: shipping charges may apply to exchange orders